For copies of your Medical Record

For Patients
If you are a patient and would like a copy of your medical records for yourself or to send to another person or company, please send us a letter and include the following information:

  1. Patient’s full name
  2. Patient’s date of birth
  3. Date(s) of service or date range of the medical records you want
  4. Purpose of your request (e.g., personal use, physician, attorney, court, etc.)
  5. How you would like your medical records sent:
    • by mail, please include the delivery address,
    • by fax, please include the fax number, or
    • by secure email, please clearly write the email address
  6. The requesting person’s name, signature, and date
  7. The requesting person’s relation to the patient (e.g., self, parent, personal representative)
  8. If the personal representative is signing the letter on behalf of the patient, please provide a description of your authority to act on behalf of the patient and a copy of official documentation granting this authority.

For Third Parties
If you are a third party (e.g., attorney’s office, car insurance company, etc.) and are initiating a request for a patient’s medical records, please download the Authorization Form below and have the patient complete it.

Authorization Form (PDF)
Authorization Form (Word)

Where to Send Your Request
You may send us your letter or completed Authorization Form in one of the following manners:

By Mail:
SIS ROI
P.O. Box 739
Enumclaw, WA 98022

By Fax: (206) 686-2840
By Email: roisupport@sisnwinc.com

PLEASE NOTE: Before using email to communicate your request, you should understand that there are certain risks associated with the use of email. It may not be secure, which means your email could be intercepted and seen by others.

Questions?
If you have questions about your request, please contact SIS NW at (206) 686-2821. Please contact SIS NW for information regarding fees associated with the release of requested medical records.

PLEASE NOTE: When requesting both your medical and billing records, you will receive them separately.

Community

Our physicians and staff are deeply invested in the communities where they live and work. Whether through volunteer work at local health clinics or leadership in other organizations, OAG doctors know the communities they serve.

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We recognize that you may have questions about your bill following your procedure. Let our billing partner, Medac, help you understand the billing process.

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BEFORE SENDING AN EMAIL, PLEASE NOTE:

Do not include personal health information in this email. Information sent via email should not be considered secure.