Common Billing Questions

The No Surprises Act (NSA) is a federal law that went into effect on January 1, 2022. The NSA was designed to protect patients in two situations: (1) an uninsured or self-pay patient (a patient who isn’t using their insurance) who receives a bill for substantially more than they expected; and (2) an insured patient who receives an unexpected bill from an out-of-network provider or facility for certain emergency or non-emergency services.

What is a Good Faith Estimate? A Good Faith Estimate (or “GFE”) is a list of expected charges for the items or services you may receive from a provider or facility. The GFE is not a bill.

If you receive a GFE from OAG, it will show the cost of items and services that are reasonably expected for your anesthesia care. The GFE is based on the information known at the time the information was created. OAG will provide your GFE to you in writing.

If you are an uninsured or self-pay patient and need an OAG Good Faith Estimate, please read about our Good Faith Estimates and how to get one.

You may contact our patient billing office at (503) 972-7103 to let us know if your billed amount is higher than your Good Faith Estimate. We will review your bill and Good Faith Estimate to determine the reason for the difference. Depending on the reason, you can ask us to update the bill to match the Good Faith Estimate, ask about setting up a payment arrangement, or ask if there is financial assistance available.

You can learn more about your rights to a Good Faith Estimate or the PPDR by visiting https://www.cms.gov/nosurprises/consumers, emailing FederalPPDRQuestions@cms.hhs.gov, or calling 1-800-985-3059.

Please see Your Rights and Protections Against Surprise Medical Bills for more information.

If you are a patient seeking care at Legacy Salmon Creek Medical Center, please see Your Rights and Protections Against Surprise Medical Bills and Balance Billing in Washington State for more information.

Find the list here: Participating Insurance List

Still have a question about our participation? Call us (503) 530-0872 or toll free (855) 514-4374 or email us at oagcontracting@oagpc.com.

One bill, from the medical facility where you had your procedure, is for use of their facility. This can include the anesthetic medicines, gases, and monitoring equipment used in your procedure.

Your bill from OAG is for the professional services of your anesthesiologist or nurse anesthetist.

Under your health plan you may be responsible for certain cost-sharing amounts, including co-payments and deductibles. Your OAG bill reflects what you owe after you apply your insurer's share of the cost.

If you have secondary insurance coverage, be sure to provide that information to us so that we can submit a claim on your behalf.

We understand that expenses associated with medical care can be overwhelming. Once you receive your first statement, please contact us to discuss your options.

You can pay online or by phone using Visa, MasterCard, American Express or Discover. We also accept payment by check or money order. Learn how and where to pay your bill on the Pay My Bill page.

Visit our Pay my Bill page here.

Oregon Anesthesiology Group
PO Box 35147 #1801
Seattle, WA 98124-5147

Oregon: 503-972-7103
Toll Free: 855-514-4375

Please be prepared to provide the following:

• Account Number
• Patient’s Name
• Guarantor’s Name
• Primary and/or Secondary Insurance Carrier
• Insured’s ID and Group Number
• Daytime Contact Number
• Date of Service(s)

To get a quote call the OAG Quote Line

(503) 530-0872 or toll free (855) 514-4374
Mon – Fri | 8am – 4:30pm Pacific Time

The quote line will need the following information to calculate a quote:

CPT/ Surgical Procedure Code
Surgical time estimate

We can provide an estimate of the insurance allowed amount for the service. Some questions we might ask during our call:

• What procedure will you be having? (Your surgeon’s office can provide the procedure type or CPT Code)
• Who will be performing the procedure and at what hospital or facility?
• What is the estimated duration of the procedure? (Your surgeon’s office can provide this)
• Will there be any additional procedures? (i.e. pain blocks)

No insurance? We can provide you with a quote and discuss our discount for prepayment.

Read our guidance here.

Find complete instructions here.

We understand that expenses associated with medical care can be overwhelming. We are willing to do what we can to accommodate your financial needs. Once you receive your first statement, please contact us to discuss arrangements.

Toll Free (855) 514 4375
Local (503) 972 7103

Application for financial assistance

Solicitud para asistencia financiera | SPANISH